Q & A

How long will my appointment take?

If you submit your paperwork online 24 hours prior to your consultation you can expect to spend 45 minutes in the office. If you wish to fill your paperwork out in-office, please arrive 15 minutes before your scheduled appointment time.

What do I need to bring with me?

Please bring your current insurance card, driver's license, and payment method. We accept all major credit cards, CareCredit, HSA and Flex Spending, personal checks, and cash.

Will insurance cover my visit?

In most cases, your insurance will not cover 100% of the visit therefore, a contribution from you, such as a copay, deductible, or co-insurance may be due at the time of service. We will review your benefit details on your first visit. You will never be charged for something you do not authorize.

What if I don't have insurance?

No problem! We have many payment options for individuals who are self-paying. We will go above and beyond to make sure you receive the care you need.

What should I wear?

You may dress or bring with you, loose-fitting clothing without metal embellishments, zippers, or buttons. For example, a t-shirt and sweatpants or we can provide you with exam clothing.

I don't want x-rays. Why do I need them?

Have you ever heard the saying, "A picture is worth a thousand words"? X-rays reveal the health of your spine and provide us with invaluable information to determine what is wrong and present you with treatment options and recommendations. Without being able to see your spine to confirm our suspicions, we are only guessing and we won't guess when it comes to your health. If you have x-rays that are less than 2 years old we would be happy to review them to determine if new films are needed. If you have recently suffered some trauma new x-rays MUST be taken.

Will I get adjusted on my first visit?

In order to provide you with optimal care, we must gather all the information we obtain on your first visit to determine the safest treatment for you. Only after the doctor has evaluated your exam results will an adjustment be given. If you are in pain, you may be eligible for relief therapy on your first visit.